Dear Sir,
Sub: Warranty repair support: Motorola India Pvt Ltd.
I purchased Motorola Handset Model ZN300 on 10 Oct and it was deposited
for warranty repair in Redington India Ltd, Sec-14, Gurgaon on 29 June
on problem of not switching ON, however I didn`t get back hand set till
date and I am being made a fool and harrased inlieu of positive response from Motorola Service Centre as well as Customer Care.
Maximum times when ever I call to service centre the Phone Number either will
be busy or silent and suppose there attend after 3 or 4 days
continuous try the reply like "handset is not ready and does confirm
after two days" and the reply will be same always. When ever I
call to Customer Care, the response like "you will be
informed/confirmed about the status after half an hour or evening or
after 1 day or after 2 days". They only know and have only one same
status to every customer.
In regards it is my request you to solve my case as at the
earliest and I wish that I will be have a Mobile Phone in my hand.
Complaint Details :
Service Centre: Redington India Ltd, M-47, Ground Floor, Old DLF
Colony, Sector-14, Gurgaon.(Hr)
Work Order No: GU/MO/10/00403 dt 29 June
Model No: ZN 300 Silver
IMEI No : 354646030174033
Date Of Purchase : 10 Oct
Customer Care Complaint No- 100714012310
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