Dear Mr. Tilva,
It is disappointing to know that you had a bad experience on your purchase of Mobile phone from Naaptol.com. I would like to apologize for the inconvenience caused to you.
However, we have a special department that will look into this matter and will get back to you shortly. Your complaint has been noted and would be resolved at the earliest. Meanwhile, we have several email ids as well to provide you solutions to your complaints. Also, the replaced battery is in transit and reach you shortly. Your Complaint Ids are 146832 and 148040.
We would request you to write us on [email protected], [email protected]. Also, you can call us on 9223490900 for further assistance.
Regards,
Amey Thakoor
Naaptol Customer Care.
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