Sir/madam
i want to draw your kind attention, that i deposited my x6 phone on 3 sept with nokia care noida, in lieu of which they gave me a c6 as on 13 sept which i rejected as i felt cheated of being given an inferior phone.
But as on 15 sept i got a call asking that are you willing to accept c6-01 to which i said, ok
they said that i will get the handset soon .i called them 8-10 times in the following days, but they kept on saying 2-3 days. As on 24th sept i went to nokia care as they were not taking my case seriously.
i asked them when can i get my phone to which they said we dont have any of it in stock you have to wait till 30th sep (for which the person named ANKUR gave me in written that i will get it by 30th.)to which i again said ok.but as on 29th sep i again called and acquired and now they say you have to wait till next week.and i really dont think that even are intrested in giving me a phone and keep on saying if you want you can have the inferior c6.
i am really fed up it has been more than 26 days, this is not the way of treating a customer.
if they dont have c6-01 either then they should offer me c7 or some other high end phone.
thank you
Ankur Saraf
9899693682
job sheet no.-962433527/110903/12
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