Dear Nokia,
With great regret I am informing regarding the service provided at the Nokia centers and also by the handset itself.
I've brought a fresh new handset from Nokia priority dealers (model no: 7230). (2 months back). The s/w within kept hanging and also from time to time it used to restart by itself. Then after some day now the display is completely gone and nothing shows up. After going to the nearest nokia care center (Frazer town), they refused to repair it as the part was available only after 20 days. and in some other care centers (Indira nagar, malleswaram), the first question being asked was " is this within warranty period? thn..we don't have the part". This is the kind of responses we get when your handset is under warranty period. Now am not able to use the handset neither repair it ..Thanks to your loyal service care providers.
I am highly irritated by such behavior and demand clarification on this. I shall NEVER trust Nokia if such kind of service is provided by the care people and by the product itself. I've always been a good fan of all the Nokia products but now the quality of your products is reducing. This is not acceptable.
Thank you
Kindly please contact me on my mail Id for further details. [email protected]
0 comments