I had purchased a brand New Nokia model 5233 IME NO 352000043432594 vide invoice no 49866 dated 21/05 from M/s S . R . Telecom Inc (NOKIA PRIORITY DEALER). Address Shop No 4, Kadri Park building, S . V . Road, Irla Vileparle (W) Mumbai – 400056 and made full payment for the same by credit card invoice no 000994 dated 21/05 immediately.
Subsequently I have come to know that the handset is a 2nd hand & sold to me as a fresh piece model also am charged as per the current market rate as there are 20 messages in the template folder & the original Template folder is totally empty. The messages in the folder belongs to the previous owner which were not erased from the memory. Also the date of manufacture on the box is of April while the software update in the mobile is of January.
How can you solve the prob as i dont want other normal people to be CHEATED henceforth.
Regards
Jyoti Talukdar
9820535808
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