To,
Consumer Court,
India
Dear Sir,
I had submitted my mobile phone model Nokia X2-00 to Nokia Care at bapunagar Branch for leaveliquide and repaired ringer
On 21st july, 11. From there i got job sheet and i had
collected my handset after one hour on 21st july, 11 but it was not working properly. When I visited the
Nokia Care branch..They repaired the ringer and liquide and gave it to me to check the working
condition. When i get the Handset an put the backcover on the phone and that work not properly it is not fitted in my phone. I found the tray to be
broken by the nokia care executive . when i asked them that what happened to the backcover
they said we don't know. then they checked it for 15-20 min. and then they
reverted to me that this was not their fault the deepcover was broken by me while
checking the phone in front of them, with in the time frame 10 second. Then I
refused to pay and they took my phone, . At the time of submitting my phone to that outlet i had
submitted Rs. -650/- which was not refunded to me they just wasted my time and money.
The feedback from the staff"
I am really frustrated to hear lame excuses and but sorry to say that the service of
Nokia which they provide to the customers is really pathetic...
regards,
Lalit Pendhare
9722875487
ADRESS: 309/11, maniben's chawl,
near bhojraj's chawl,
thakkarbapanagar,
ahmedabad-382350
0 comments