HELLO
we have purchased an Olympus digital camera model4010 from their stall in bandra-kurla exhibition prior to diwali,
we got a great deal on the camera, while the actual price is Rs 10999 we bought it for 3999 thinking that it is exhibition offer... soon after reaching home we tried to recharge the empty battery when we noticed that every few minute the charger's light go off and stop working, we called the service center in worli where they told us to bring in the camera for checking and we did so.though they admitted that the battery is defective they said the warranty will not cover the battery exchange and we have to buy it for Rs1800... after going throught warranty card we noticed that it's mentioned the battery will not have warranty from SECOUND YEAR onwards... yet they r refusing to replace the battery, more over at the time of sale they did not mentioned this model camera is out of production and that is the reason for selling it at a throw price.
kindly let us know can we take our complain anywhere with them?
shouldn't they replace the battery of a new camera as a part of their service?
what about their own warranty card mention of second year onwards?
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