Dear Sir,
My Cell No 9028273295
I have purchased 32'' ONIDA LCD Model 32 BRT KY Rock 1000 Watt (LCO32DMSF301) TV from Cosmoelectronics Pimpri Address: Sukhwani Chamber, Pimpri, PCMC- 411018, Maharashtra Landmark: Near Canara Bank. On 05 November Now The TV has got blank. I have logged complaint at Onida Service Station thru cosmoelectronics Pimpri. Since of my purchase, the following problem I face
1. After some days, Sound was getting problem automatically; Engineer visited & rectified the problem saying that Cabel problem.
2. Secondly, after some days, Colour setting was getting dimmed automatically; Engineer visited & rectified the problem saying that software problem.
3. some days, Channal setting was getting Problem automatically; Engineer visited & rectified the problem saying that software problem.
4. Now only sound was available not picture, we complaint, engineer visited & rectified the problem Firstly saying it was software problem. We need Change kit
We had some problem picture so we called your service person to attended a problem he came and said some kit is the problem which need to replace and went after a day he kept on calling us he got kit board to replace he came set a board and there is some problem tv not displayed and he went back and again he came next it is same case ; now he saying Tv screen is the problem which will cost Rs.13000/-
it is really shocking to except that one of the branded and well known company's product having such critical problem in only one year. Can someone from ONIDA help me to get it repair with guarantee.
This is happing from past last one two month This is really a very poor service from him he spoling ONIDA name and we buy ONIDA because it is Indian company but trust is no more if this the condition of your service personal.
Hope you take case seriously and get us Tv back to normal. 32" LCD TV. Pl. do the needful. i m waiting for your reply...
I would like suggest the Onida company, If you TV can’t work properly within the warranty time, then what is guarantee, it will work for long term. Customers purchase the durables.
Santosh Bhagwan Jawalkar 9028273295.
I understand Mr. Santosh Bhagwan Jawalkar had purchased a set of Onida 32' LCD on 05 Nov. with one year Warranty on 08 Dec the said LCD got problem of display, on 13 dec 11 i lodged complaint to the dealer Cosmo electronics Pimpri Pune by whom i purchased " "
After four days they sent their technician, he checked the LCD set, & told us some kit has to be replaced & it would cost Rs. 7800/- but after 7 Days i negotiated to Rs 2500/-
he agreed for the same with one year warranty, he put new kit to the LCD set but problem has not got solved, then he took away my original kit with him to check this out at his end. After four days he told us that original kit is ok, the problem is might have with Display & it would cost Rs. 13000/-
Sir, the repairing cost of the TV set is equal to half of the original cost of New LCD, (New Brand Cost Rs. 28000/- i have purchased) this is happened immediately after complication of warranty period.
Please help me out how to resolve this issue, your positive reply awaited.
Thanks & Regards,
Santosh Jawalkar
9028273295
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