Blackberrt 9300
Gets heated and One key has been destroyed

I have bought new blackberry curve 3G handset on Saturday i.e. 7th January in Ahmedabad from The Mobile Store.

This handset has started giving problem, while talking over the phone it gets heated and don’t know how one key has been destroyed automatically. One alphabet has melted on its own and it’s not working also.

I went to The Mobile Store Shop but my problem has not yet resolved. Within a day the whole charm of this handset has gone and I fear if this problem is recurring. Therefore I request you to change the whole handset. My mobile is in warranty period and expect you to replace it. I have spent 15K on this blackberry handset and don’t expect this problem with such a huge company where they have rich base of customers.

My IMEI Number is “358503047837993”

Kindly help me out to resolve this issue. Will appreciate your prompt reply.

Thanks & Regards

Ankit Mathur

Sales Manager - Corporate

The Pride Hotels

Judges Bungalow Road,

Off. S.G Road, Bodakdev

Ahmedabad 380054, India

T: (079) 30 11 55 55

F: (079) 30 11 55 66

M: 919898553649

email: [email protected]