Hi, My name is Nandu a resident of Bangalore. We purchased a washing machine from Onida on 4th Jan with 5 years warranty, in the month of May washing machine started behaving cranky so we called customer service and register a complaint (complaint # 10051306383090 &--gt; approx on 21st May), one of the technician came to my house shook the machine couple of times & told he has fixed the problem. As assumed in couple of days machine stopped working completely so we again called customer service & registered another complaint (complaint# 10051306384867 &--gt; may 30th). Another Engineer came to my place and informed there is a part which is gone faulty and he will come back with the part in couple of days and left my place, after repeated phone calls to them they told this part is not in stock and they have to take this machine to the service center to test completely and send it back to us. They had promised to fix the problem in 2-3days and return the washing machine (washing machine collected on July 3rd). When ever we call the service center we get different answers and also are directed to different people to get update, Kindly help us in getting a solution.
Nandu Prakash. R
Ph#: 9886199222
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