Onida
Non Responsive Customer Care

I purchased Onida AC, booked in COOLEX fair at Chandigarh on finance.

1.The Indoor Unit delivered to me broken from the mounting but the same was changed by shopkeeper on intervention of service personne; of Onida.

2.As I opted for a low voltage stabilizer of 140volts the dealer charged Rs/-1200 extra and provided me with a standard stabilizer That too WITHOUT MRP AND BY WHOM ITS MANUFACTURED.

3.No bill and receipt of down payment is given to me till date I got AC delivered on 08/04.

4.I HAVE MAILED TO ONIDA 5 TIMES BUT THEY HAVE NOT CONTACTED ME EVEN ONCE BUT THEIR DEALER IS AWARE OF ALL THE MAILS AND IT IS SUPPOSED THAT COMPANY OFFICIALS ARE COMMUNICATING WITH DEALER ON REGULAR BASIS.

NOW IN FUTURE I HAVE MADE IT A POINT, NOT TO GO FOR ONIDA BRAND FOR ANY PRODUCT.