We have purchased Onida Washingmachine HYDROSHAKTI HYDRO SMART 70 on 1-06 from Tirumala Music Centre, Hyderabad. Now washing machine is not working due to drain pipe problem. I have complained so many times since one month. Our complaint No: 12060706381014 dt: 15-06. One technician came and told that some problem is in the drain line so it should changed. We had taken AMC from Adonis Electronics Pvt Ltd., 5-9-77, Bala, Chappel Road, Hyderabad. Telephone No: 040-23236464, Call Centre No:040-39889000. Since one month they are telling we have placed an order for drain pipe, we will be replaced when we received the same. The technician Mr. Mahesh is telling it will take 10 or 15 days time to repair it and speak to our incharge. When we called to the incharge Mr. Anjaneyulu he tells every time I will check up in the stores and inform to you. Some times somebody who received our call tells Stores Audit is going on it will take some time. Please note that ONIDA Company service is very bad. Also note that Adonis Electronics Pvt Ltd., services are very bad. If you can not change the service organization you will loss your goodwill in the market. Kindly do the needful for customer satisfaction.
Regards,
P.SURENDER KUMAR
TEL NO: 9493389982
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