I have purchased ONIDA Fully Automatic Washing Machine Model: HYDROMATIC-72 from M/s.
Next retail shop No 83 BEL layout, near feb halli, Yidyaranyapura, Bangalore 560097 on 17 Dec.
Which is having 02 years warrantee and further 2 years extended warranty vide EWC No 2009017502 EWC valid from 17 Dec to 16 Dec and TCR No 29837. Machine is not working and I had called ONIDA Service Center at Bangalore (Ph No: 08039889000) on 11/12 and complaint No is 10121306381830. Engineer had attended same on 13 Dec and told that some part of your machines has to be replaced. As machine is under warrantee, he assured that within 2-3 days he will come again and will replace the same. But No one turned up. So I again call on 16/12 to
Mr. Nanjunda mechanic (Mobile No97421015169), he has replied that part has not come. Again on
20 Dec I approached to Service center, Manager Mr Acharya (Mobile No: 9916908093), he replied within 2-3 days your problem will be shorted out. But no one turned up till date. I approached many times to Mr Acharya for the same, but every time he replied that we have not received faulty part of your washing machine from our Head Quarter. As I am suffering lot because of non working of my ONIDA Washing machine Since 10 Dec and nobody answering me when it will replaced. This is mental as well as physical harassment to me and my family. Therefore, Kindly look into this matter and solve problem as earliest.
Rajbir Singh
SMQ No 46/01 NP Area
AF Stn Jalahalli East
Bangalore 14
MOBILE: 09742481720, 08023457057
0 comments