This is Bhavan Soni from Ahmedabad.
This is in regards to the Split A.C. purchased by me on 11th May’ 11, please note that I am NOT AT ALL convinced & satisfied with the services offered to me during my service request since last two months….I am facing a problem with the cooling in my A.C. & had registered a complaint (My registered number is 91 9898500633 – you can get the details of the same from this registered number)….After so many calls & follow ups over the phone on mobile no. 91 8490879008 on which Mr Arpan is the concerned person, still the problem is NOT solved & I am getting the reply as “I Am Sorry It is NOT possible to solve it (which was committed to me more than 5 times in 2 days)…& moreover the rudeness & the use of abusing language over the phone with the Customers is NOT ACCEPTABLE”
I am a customer who has paid for the A.C. & have NOT been offered FREE by the Company for me to experience such a unprofessional behaviour……
This issue has taken more than 20 days for a company like ONIDA to solve... They say they are a Multi National Professional Company which is proven FAKE...
Hope to get a positive reply for the same
In case of any clarifications, please call on the below mentioned mobile nos.
Regards,
Bhavan Soni
91 9898500633
91 9377449923
Ahmedabad, Gujarat
India
0 comments