I bought one window air conditioner from Onida @ Mumbai in year 2006. Subsequently i shifted to delhi next year & entered into AMC with them once the warranty got expired. The AC in year 2007 started giving problems such as no cooling. The technician came & told us that the cooling coil has punctured & then he weld it & further filled the gas, every 2 months the problem came & onida people came to make shift arrangement of welding it saying that next time we will replace. We continue to give them the amc & thus the amount every yaer. 2009 nov they came saying that we want to change the cooling coil & took the ac, to my horror once we started the ac, the cooling coil as usual was not working. The techinicain came & gave us same story took the ac some three weeks back & till date i am getting are excuses & excuses. The amc is getting expired by 10th May & i have no clue whether it will get fine this time. PLS HELP!!
address of Onida is:
Adonis Electronics Baishoya complex ground floor, sector 15, opp woodland Noida (UP) 201301
Further the service head never had time to take my call as in he is too busy with other stuff. I have a small baby at home & you will agree that we pay amc for these three months in order to ensure that we get good service.
Thanks
Vishal Goyal
B 72 first flr
Sector 49
Noida
201303
Ph: 9971796762
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