Dear Sir,
This is bring to your notice that i am a customer of Ortel Communication having Ortel Setup Box which was installed in feb month 011.I have paid all necessary installation fee as well as monthly fee on time but from last three days its not working... getting msg that please inster smart card i have complained to ortel customer care regarding the same but its three days gone no action has been taken by them. They only used to give assurance that it will get ok in 30 min. Its almost 15 times i have called them in these three days but there is no response from their side. I asked them that if they cant make this ok its better to take their Setup box back and return my money stll there is no response from there side. My Customer ID is 00746118.
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