I have purchased a Hitachi AC (model no - RAT222HRD-QUADRICOOL TM 2.0TR WA) from e-zone shipra mall, ghaziabad a unit of pantaloon retail india limited. With the AC i got a stabilizer of 4 KV where as to run a 2 ton AC 5 KV stabilizer is required. I am following up with them from last 2 weeks and every time they ask me to wait. Infact one of their executive named Sanjay & Amit suggested me to sell this stabulizer in to the market and E-Zone will provide me a 2% cash discount. I don't know how a brand like pantaloon offer such kind of un-ethical offer to their customer. i have soend money for buying a AC and at this pint of time i just can't use my AC. It's a fraud againt the customer and playing with their emotions. I donno weather Hitachi is responsible or Pantaloon Retail... I just want to replace my stabilizer asap hence please suggest the right way of complaining agaunst such issues.
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