Sir,
I received BSNL PANTEL TABLET T-PAD IS701R on 24/03 after completing all payment formalities. I have the following complaints with Pantel Technologies:
1. I have not been sent or offered BSNL 2 G DATA CARD alongwith with the offer of purchase.
2. The TABLET is not been working for the last 15 days due to some technical problems. I have sent mails/contacted Pantel but of no use.
3. Company do no have any REPAIR AND SERVICE CENTRE IN DELHI as this is mandatory before releasing any product in the market as per my knowledge. They have given the details of old contacts of REPAIR AND SERVICE which have either been closed long back or not working with the product of Pantel as contacted with them.
4. Company's customer care deptt. is not effective. They do not provide any complaint no. or time frame to solve the problem.
Himanshu Kumar
Pantel ID: PENT00252
[email protected]
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