I have bookent for a t pad 701R and my booking ID is PENT0047520. I got an email from the company to make the payment in Punjab National Bank and they will dispatch the product within 96 hours after realising the amount. I have made the payment of Rs.3275 on 07.05.2012 and I have received an email from the company on 08.05.2012 that the amount is credited in their bank account. But till (after 19 days the product is not despatched. When I am calling to the company numbers, all the numbers are busy or not attending. Once they picked the phone the person who picked the phone told me that he is not liable to give the despatch details and told me to call to customer care. When calling to customercare numbers no executive will be available. The only result is the customers phone bill will increase by holding the phone. When sending queries through emails, after sending 4 or 5 emails they will answer for one and the answer will be " the product will send soon". This is a serious issue that the company is not paying any interest for despatching the product after the realisation of the amount and not responding properly to the customers questions.
Regards
Jeejesh..T.D.
9645121212
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