Due to non rusuming service in time by lg caused me loss of Rs. 2500.00 and still my various complaint no one come from lg to look into the matter.
& On Fri, 27/5, madan singh wrote:
From: madan singh
Subject: Re: Fw: RE: Re: Complaint against lg customer services. IInd and 3rd free services denied by lg insted of my various tepepnonic discussion. Complain Registration from www.LGINDIA.com - 28061095075
To: [email protected]
Date: Friday, 27 May, 3:49 PM
Dear all
Yesterday i call to your customer care no18001809999 and speak with Mr. Sakeel. he assured me that our senior officer will call you tomorrow at 10.30 A.M. But still no call received from lg, i again make call on the above no. and requested that i want to talk to Mr. Sakeel and want to know exect status of my complaint but the customer care executive denied to connect me to Mr. Sakeel.
Now lg is liable to pay my all expenses which i incurred for filling and lodging complaint with lg.
Dear Madan,
Welcome to the ConsumerComplaints.in!
Please confirm your email by clicking here:
http://inconsumercomplaints.com/? confirm-email=e6db21c00467e5648f69ad711e3066c3
Your login email is: [email protected]
Best Regards,
ConsumerComplaints.in
& On Fri, 27/5, madan singh wrote:
From: madan singh
Subject: Re: Fw: RE: Re: Complaint against lg customer services. IInd and 3rd free services denied by lg insted of my various tepepnonic discussion. Complain Registration from www.LGINDIA.com - 28061095075
To: Dear 5923,
Welcome to the ConsumerComplaints.in!
Please confirm your email by clicking here:
http://inconsumercomplaints.com/? confirm-email=e6db21c00467e5648f69ad711e3066c3
Your login email is: [email protected]
Your password is: bhavya
Best Regards,
ConsumerComplaints.in
Date: Friday, 27 May, 2:46 PM
status???
& On Fri, 27/5, madan singh wrote:
From: madan singh
Subject: Re: Fw: RE: Re: Complaint against lg customer services. IInd and 3rd free services denied by lg insted of my various tepepnonic discussion. Complain Registration from www.LGINDIA.com - 28061095075
To: [email protected]
Date: Friday, 27 May, 2:42 PM
i never seen such a irresponsible company in my life.
& On Thu, 26/5, madan singh wrote:
From: madan singh
Subject: Fw: RE: Re: Complaint against lg customer services. IInd and 3rd free services denied by lg insted of my various tepepnonic discussion. Complain Registration from www.LGINDIA.com - 28061095075
To: [email protected]
Date: Thursday, 26 May, 4:35 PM
Status???
& On Thu, 26/5, madan singh wrote:
From: madan singh
Subject: RE: Re: Complaint against lg customer services. IInd and 3rd free services denied by lg insted of my various tepepnonic discussion. Complain Registration from www.LGINDIA.com - 28061095075
To: "LG Service"
Date: Thursday, 26 May, 3:45 PM
VERY VERY URGENT
Dear Madhuri,
regret to inform you that inspite of my various mails/telecommunications no one come from lg to resolve the problem after 15 days.
could you explain me reason of delay by return mail. is it a way of dealing with customers.
Now i have no option to approach to consumer form against lg. this is for your kind information and records.
rgds
madan singh
H.No. 44-45, B -Block, Gali No. 3, Indraprasha Colony, Part II
Near Radha Krishna Mandir
Burari
Delhi-110084 (India)
Cell No. 9818247441
& On Wed, 11/5, LG Service wrote:
From: LG Service
Subject: RE: Re: Complaint against lg customer services. IInd and 3rd free services denied by lg insted of my various tepepnonic discussion. Complain Registration from www.LGINDIA.com - 28061095075
To: "madan singh"
Date: Wednesday, 11 May, 1:34 PM
Dear Customer,
We have forwarded your issue to concerned Area Service Manager so that an immediate step can be taken in this regard.
Please don't hesitate to contact our Area Service Manger Mr. Anuj Gupta on his mobile number 9873339439.
Thanking you and reassuring you of our best services always.
Thanks & Regards
Madhuri Vishwas
Customer Service Dept.
LGEIL- Head Office
Greater Noida (UP)
From: madan singh [mailto: [email protected]]
Sent: Wednesday, May 11 11:51 AM
To: serviceindia/LOCAL EMPLOYEE/LGEIL I-TEAM ([email protected])
Subject: RE: Re: Complaint against lg customer services. IInd and 3rd free services denied by lg insted of my various tepepnonic discussion. Complain Registration from www.LGINDIA.com - 28061095075
status???
& On Tue, 10/5, LG Service wrote:
From: LG Service
Subject: RE: Re: Complaint against lg customer services. IInd and 3rd free services denied by lg insted of my various tepepnonic discussion. Complain Registration from www.LGINDIA.com - 28061095075
To: "madan singh"
Date: Tuesday, 10 May, 3:13 PM
Dear Customer,
We are sorry to learn about your dissatisfaction
We have forwarded your issue to concerned Customer Relationship officer so that an immediate step can be taken in this regard.
Please don't hesitate to contact our Customer Relationship officer Ms. Shobha Pandey her mobile number 9811354682.
Thanking you and reassuring you of our best services always.
Thanks & Regards
Madhuri Vishwas
Customer Service Dept.
LGEIL- Head Office
Greater Noida (UP)
From: madan singh [mailto: [email protected]]
Sent: Tuesday, May 10 1:04 PM
To: serviceindia/LOCAL EMPLOYEE/LGEIL I-TEAM ([email protected])
Subject: RE: Re: Complaint against lg customer services. IInd and 3rd free services denied by lg insted of my various tepepnonic discussion. Complain Registration from www.LGINDIA.com - 28061095075
VERY VERY URGENT
Chairman office attn to Mr. B. Vijay kumar (C.M.D.)
& On Tue, 10/5, madan singh wrote:
From: madan singh
Subject: RE: Re: Complaint against lg customer services. IInd and 3rd free services denied by lg insted of my various tepepnonic discussion. Complain Registration from www.LGINDIA.com - 28061095075
To: "LG Service"
Date: Tuesday, 10 May, 12:48 PM
VERY VERY URGENT
Dear Mr. Ganesh,
Today two employee of lg (1) Mr. Monty Tyagi (2) Mr. Manish visited to my home and demanded Rs. 331.00 as service charges. as i had already explained in my complaint that two free service of my lg air conditioner are still pending. every time when we complaint for service they asked us to pay charges. On phone Mr. Mohit Rathi (Superviser) confirmed that no service will be executed without money. I have taken in writing from the both of employees.
I had very bad experience with lg and their customer support deptt. Please give me in writing why lg denying to provide free service as committed on papers or at the time of buying of air conditioner by return mail.
I again requested to lg to resume my 2 free services as soon as possible, otherwise we have no option to file complaint in consumer court.
Any loss and damage caused due to lg negligence, lg would be responsible for that.
Best regards
Madan singh
9818247441
c.c to Mr. B. Vijay Kumar (Chairman cum Managing Director)
Mr. P. Balasubramanian (Director) Through fax
& On Tue, 10/5, LG Service wrote:
From: LG Service
Subject: RE: Re: Complaint against lg customer services. IInd and 3rd free services denied by lg insted of my various tepepnonic discussion. Complain Registration from www.LGINDIA.com - 28061095075
To: "madan singh"
Date: Tuesday, 10 May, 9:57 AM
Dear Customer,
We acknowledge your concern & forward it to our branch office in order to take an immediate step in this regards.
To help us serve you better, please provide us your valuable feedback, on our service ID [email protected].
Thanking you and reassuring you of our best services always.
Regards
Ganesh
LG Corporate Office
Greater Noida-UP
cid: [email protected]
From: madan singh [mailto: [email protected]]
Sent: Monday, May 09 4:50 PM
To: [email protected]
Subject: Re: Complaint against lg customer services. IInd and 3rd free services denied by lg insted of my various tepepnonic discussion. Complain Registration from www.LGINDIA.com - 28061095075
VERY VERY URGENT
& On Mon, 9/5, madan singh wrote:
From: madan singh
Subject: Re: Complaint against lg customer services. IInd and 3rd free services denied by lg insted of my various tepepnonic discussion. Complain Registration from www.LGINDIA.com - 28061095075
To: [email protected]
Date: Monday, 9 May, 4:24 PM
Dear sir,
Inspite of my various remainders to lg regarding the IInd and 3rd free service of my lg air condationer still i following this matter from last one year. no one come from lg and every time the concerned person saying we are sending the engineers to your home but till today no one come from your origanisation.
if any mishapping/incident happened lg would be responsible for that.
i once again request to lg to execute my ramaining free services as soon as possible.
your immediate action would be highly appreciated.
Best regards
Madan singh
H.No. 44-45, B- Block, Street No. 3.
Indraprashta colony, Part II
Burari, Delhi 110084
Cell No. 9818247441
& On Wed, 30/6/10, [email protected] wrote:
From: [email protected]
Subject: Re: Complain Registration from www.LGINDIA.com - 28061095075
To: [email protected]
Date: Wednesday, 30 June, 12:46 PM
Dear Customer,
Thanks for sharing your concern with us.
We have forwarded your issue to the concerned branch office so that an immediate step can be taken in this regard.
To help us serve you better, please provide us your valuable feedback, on our service ID [email protected].
Thanking you and reassuring you of our best services always.
Thanks & Regards
Harshit Pathak
Customer Service Dept.
LGEIL- Head Office
Greater Noida (UP)
Complaint No
28061095075
Name
madan singh
Email id
[email protected]
Address 1
H. No. 43-44, B- Block, Gali No.3, Indraprasha colony, Part -II, Burari, Delhi-110084
Address 2
H. No.44-45, B- Block, Street No. 3, I.P Colony, Part -II, Burari, Delhi-110084
Address 3
same as above
Landmark
Near Shiv mandir, shanti niketan public school
State
Delhi
City
New Delhi
Pin Code
110084
Std Code
84
Phone No
9999889174
Mobile Number
9999889174
Product
Room AC
Subcategory
Window AC
Appointment Date
28/06
Type of query
Service Issues
Remarks
I called to your esteed organisation for service of my air conditioner, on your call centre no. 1800-180-9999. a person come and denied to for service as bill of our airconditioner were lost, i show him a police ncr but he refund to service the airconditioner and asked us to pay for them. for your kind information this is first service of our lg ac. now i personally request to you to send the person and get in serviced free of cost because this is the first service and in your terms and conditon three services is free for customer, otherwise i have no option to file suit/complaint against you in consumer form/court. this is the iind remainder to you.
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