I bought an airtel 3G data card for surfing, ME352750040005088 on 13th May from Airtel Corp. Office, Madanpur road. Gurgaon costing appx. 4500/-. With the promise that it will give 256kbps speed. But after I bought it, it did not work because Rajokri does not comes under the coverage. I took it to my office where it worked but with a speed of 2-3 kbps (almost no speed). When I consulted the staff of Airtel Corp. Office, they told me they will solve the problem with in 7days. But after 10 days, nothing happened and they avoided my call. Somehow after trying for some 20-30 times, when I could possibly to an airtel official, he promised me that they will take back the device. Afterward I am not able to contact them anymore.
Please suggest some way. I am fed up of this Airtel device and the customer care, I just want my money back any how.
My mail id: [email protected]
Regards,
Abhishek
0 comments