I raised a complaint about my Airtel Digital TV set-up box not working and functioning since last two month.
By the time of registering the complaint, the executive told me that the problem would be reloved on next day.
Before one month two time your enginear visit our home and check this set box and second time because of problem in set box this person has change this set box. but after two three days this problem is running and we call this enginear but this person say that y will call to airtel office and tell new set box reqier because last time set box is old.
No one has turned up by the given resolution time. after that i call on airtel toll free number. I told them that no one has come to my home to solve the problem. Then that person told me that the problem would be resolved by 12 noon the next day. Already 24 hrs passed and still I have to wait for another 15 hrs. It's 12:30 in the afternoon, and the problem still persists. No engineer has come to look into my problem. this type of cheating every time occure.
last two weeks i call everyday to airtel office and your executive tell me that next day your problem is solved. at this time my problem not solved.
set box not working from two month. For change this set box i call everyday to airtel office
please this is my humble request to you please solve this problem and change this set box. pleasssssssssssssss solve this problem.
NAME: DINESHBHAI P SHETH
MO NO. 09824907204, 09699994659
AIRTEL TRANSACTION ID: 1150540586
AIRTEL ID: 3004105140
EMAIL ID: [email protected]
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