Nobody has yet responded. Its a fortnight now.
Yashwant Parashar
&&&- Forwarded message &&&-
From: [email protected]
Date: Fri, Jan 22 at 12:29 PM
Subject: Re: Fwd: Complaint Reminder 2 Message From Yashwant Parashar <[email protected]> [REF:14083520122]
To: [email protected]
Dear Mr. Parashar,
Thank you for writing to us at Airtel Digital TV.
This is with reference to your mail regarding service issue.
Please accept our apologies for the inconvenience faced by you.
We would like to inform you that your complaint regarding remote issue has been forwarded to the concerned department. The concerned department would contact you at the earliest.
It is our privilege to have you as our valued customer & we look forward to a long and fruitful association with you.
Regards,
Lekha.
Airtel digital TV.
PS: In case you require any further assistance, please:
- Email us at [email protected]
- Or call us at 18001028080 (toll free)/ 020- 40181400 (tolled)
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&- Original Message &-
My complaint has not yet been addressed.
Yashwant Parashar
&&&- Forwarded message &&&-
From: Yashwant Parashar
Date: Sat, Jan 16 at 12:45 PM
Subject: Complaint
To: [email protected]
Cc: [email protected]
Dear Sir/Madam
I am unfortunate enough to have an Airtel DTH vide Customer ID 3000465438.
I am
facing problems with the remote control of my system.
With great difficulty and after changing three telephones I could get
across to
your complaint nos. And after three mismanaged calls I could finally convey
my
problem to a person (arrogant and devoid of any courtesy) at your place.
This
was on 12th January evening. Nobody has yet contacted me or tried to sort
out
my problem.
I even went twice to your service centre with the equipment a few months
back
with same problem and was told that everything was alright. Besides this I
would also like to draw your attention towards the kind and quality of
installation done by you. You can compare the quality of TATA Sky installed
next to it.
Now I am not ready to wander places with this equipment and in case this is
not
fixed I will prefer to dispose it.
--
Yashwant Parasha
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