I have an IFB washing machine which is out of warranty and for which I have taken an Annual Maintenance Contract by paying around Rs.1700/. In the contract I was told that every single inner component will be replaced free of cost with in the contract period. As my machine was giving problem, I called the service center on 3rd march. 2008. A technician came from the company and checked it. And he said the 'motor' to be replaced in the machine and it would be done with in 2, 3 days.
Today, is 15th march, its not done yet. The company has been telling the same thing that, 'it would be replaced... it would be replaced'. Its very difficult for me to manage without the machine.
Nobody should buy IFB products.
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