I have recently bought a split air conditioner from the LG showroom in Velachery, Chennai. The air condition is just 3 weeks old and it stopped working after the first week of installation. I filed a request to the LG customer care to attend the compliant. Its been a week now since i filed the compliant and no one turned up to fix the issue so far. When ever i call the customer care i get the same answer from them that the compliant will be attended within 24 hrs.
I am totally disappointed purchasing the product from LG and the kind of customer service they provide. I myself will not opt for any LG products going forward and will not recommend LG to any of my friends/colleagues/relatives.
I just thought I can add this in the consumer forum so people who read this will be aware of the service quality from LG. I am adding my contact details below just if anyone need to get in touch with me for details.
Dhinesh Babu Muthuramalingam
Old No.2, New No. 6, Kambar Street,
Dandeeswaram,
Velachery, Chennai - 600042.
Mobile: 7708651117
Mail Id: [email protected]
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