I ordered INALSA food processor in month of january, on 14 january i received a message from home shop 18 that the product has been dispatched and the order number is 20120114023333, please keep amount of Rs.3595 ready. On 15th i received the product but the blades were missing, without those blades the product is useless. After that i registered a complaint on 16th january and i was told that i will receive a call back with in 48 hours, but i did not get any call, i registered another complaint with home shop 18 in 2nd february, till now i have not heard from them, there is no action taken.i called home shop 18 today as weel, i asked for money back (reimbursement) but they bluntly said money will not be returned, but we will receive the parts.
Please take an action, it is really frustrating for me to call them again and again.
thanks
Arshdeep Singh
Phone no 9971003648, 9999513943
Address: L2/35 New Mahavir Nagar, New Delhi, 110018
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