Dear Sir,
I am very sorry to inform you that I have not been getting the warranty service during Extended warranty period by JAIN Udyog (Dealer of Maruti Udyog Ltd.), AGARTALA - 799003, from where I purchased my ALTO LXI car, model RF LXI, chassis no 431310, engine no. 3130122 reg. no. TR-01-L-0378, delivered on 28.03.2005.
I think, it is happened due to non availability of spare parts.
On 25.09.08 I went to the workshop with the problem of ENGINE KNOCKING, MIS-FIRING, DOOR ADJUSTMENT etc. on that day the car was delivered to me in the evening after servicing. But, after some days (i.e. 02/10) I had to go to the workshop once again for REPEAT JOB and then it was certified by the attending Engineer that, the part “‘I.S.C. VALVE’ code no.18117M79F11” is out of order and also informed me that the parts is not available in the workshop’s retail counter. Surprisingly it was also reported me that, the parts will not come under the EXTENDED WARRANTY. In that critical situation the attending Engineer arranged an old parts from the outside on my request. The parts is also found defective after a day, which was reported by me to the workshop on 04/10. Till then I am requesting to the dealer for supply a New parts to me for make my car in running condition.
Unfortunately, Jain Udyog is failure to supply the parts to me till date for which the car is now in ideal position in my house.
2ndly, the ‘Glass spring / wheel’ of ‘front-right door’ is also found out of order and the parts is also not available with that dealer.
Now, I am to request you kindly to arrange to supply the parts “‘ISC VALVE’ code no.18117M79F11” and “‘Glass spring / wheel’ of ‘front-right door’” to the Jain Udyog for me, as early as possible or give a suitable instruction to them to mitigate the problem, so that I may not wait for a long time for that and also confirm me, whether the parts will come for replacement under EXTENDED WARRANTY or not?
Hope, considering the gravity, your action would be prompt at your earliest convenience.
Thanking you.
Yours Sincerely,
(Mr. Manik Bhadra.)
Senior Accountant
OFFICE OF THE ACCOUNTANT GENERAL (A&E), TRIPURA,
P.O.-KUNJAVAN, AGARTALA.
PHONE-9436452389. EMAIL: [email protected]
Dear Sir,
I am very sorry to inform you that I have not been getting the warranty service during Extended warranty period by JAIN Udyog, AGARTALA - 799003, from where I purchased my ALTO LXI car, model RF LXI, chassis no 431310, engine no. 3130122 reg. no. TR-01-L-0378, delivered on 28.03.2005.
I think, it is happened due to non availability of spare parts.
On 25.09.08 I went to the workshop with the problem of ENGINE KNOCKING, MIS-FIRING, DOOR ADJUSTMENT etc. on that day the car was delivered to me in the evening after servicing. But, after some days (i.e. 02/10) I had to go to the workshop once again for REPEAT JOB and then it was certified by the attending Engineer that, the part “‘I.S.C. VALVE’ code no.18117M79F11” is out of order and also informed me that the parts is not available in the workshop’s retail counter. Surprisingly it was also reported me that, the parts will not come under the EXTENDED WARRANTY. In that critical situation the attending Engineer arranged an old parts from the outside on my request. The parts is also found defective after a day, which was reported by me to the workshop on 04/10. Till then I am requesting to the dealer for supply a New parts to me for make my car in running condition.
Unfortunately, Jain Udyog is failure to supply the parts to me till date for which the car is now in ideal position in my house.
2ndly, the ‘Glass spring / wheel’ of ‘front-right door’ is also found out of order and the parts is also not available with that dealer.
Now, I am to request you kindly to arrange to supply the parts “‘ISC VALVE’ code no.18117M79F11” and “‘Glass spring / wheel’ of ‘front-right door’” to the Jain Udyog for me, as early as possible or give a suitable instruction to them to mitigate the problem, so that I may not wait for a long time for that and also confirm me, whether the parts will come for replacement under EXTENDED WARRANTY or not?
Hope, considering the gravity, your action would be prompt at your earliest convenience.
Thanking you.
Yours Sincerely,
Dated, Agartala, The 6th Nov. 2008.
(Mr. Manik Bhadra.)
Senior Accountant
OFFICE OF THE ACCOUNTANT GENERAL (A&E), TRIPURA,
P.O.-KUNJAVAN, AGARTALA.
PHONE-9436452389. EMAIL: [email protected]
Dear Sir,
I am very sorry to inform you that I have not been getting the warranty service during Extended warranty period by JAIN Udyog, AGARTALA - 799003, from where I purchased my ALTO LXI car, model RF LXI, chassis no 431310, engine no. 3130122 reg. no. TR-01-L-0378, delivered on 28.03.2005.
I think, it is happened due to non availability of spare parts.
On 25.09.08 I went to the workshop with the problem of ENGINE KNOCKING, MIS-FIRING, DOOR ADJUSTMENT etc. on that day the car was delivered to me in the evening after servicing. But, after some days (i.e. 02/10) I had to go to the workshop once again for REPEAT JOB and then it was certified by the attending Engineer that, the part “‘I.S.C. VALVE’ code no.18117M79F11” is out of order and also informed me that the parts is not available in the workshop’s retail counter. Surprisingly it was also reported me that, the parts will not come under the EXTENDED WARRANTY. In that critical situation the attending Engineer arranged an old parts from the outside on my request. The parts is also found defective after a day, which was reported by me to the workshop on 04/10. Till then I am requesting to the dealer for supply a New parts to me for make my car in running condition.
Unfortunately, Jain Udyog is failure to supply the parts to me till date for which the car is now in ideal position in my house.
2ndly, the ‘Glass spring / wheel’ of ‘front-right door’ is also found out of order and the parts is also not available with that dealer.
Now, I am to request you kindly to arrange to supply the parts “‘ISC VALVE’ code no.18117M79F11” and “‘Glass spring / wheel’ of ‘front-right door’” to the Jain Udyog for me, as early as possible or give a suitable instruction to them to mitigate the problem, so that I may not wait for a long time for that and also confirm me, whether the parts will come for replacement under EXTENDED WARRANTY or not?
Hope, considering the gravity, your action would be prompt at your earliest convenience.
Thanking you.
Yours Sincerely,
(Mr. Manik Bhadra.)
Senior Accountant
OFFICE OF THE ACCOUNTANT GENERAL (A&E), TRIPURA,
P.O.-KUNJAVAN, AGARTALA.
PHONE-9436452389. EMAIL: [email protected]
Dated, Agartala, The 12th Nov. 2008.
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