Dear sir
I was a passenger in AC 3TIER with my family in navjeevan express from AHMEDABAD TO CHENNAI ON 22/12 (PNR NO8361149969, BERTH NO-58, 59, 61, 62, TRAIN NO-12655). On 23/12, I ordered for two vegitarian meal. The supplier was Mr. VIJAY TIWARI AND CATERING SERVICE WAS ARENCO CATERING CHENNAI.After serving food he collected Rs100/-)from me for two vegetarian meal.(a vegeterian meal comprise normal dal, 3normal parottai, rice, one pappad, one cup curd and subji). I enquired about him why he took Rs 50/- for single meal.he then gave Rs 20/- back to me from Rs100/- and told that normal meal cost Rs32/-.pappad is additonal and one parotta is also additional for the single meal.however i didnot direct him to bring any additional item to me. on my request he provide a bill to me (bill no9403) showing veg meal -64, 2pappad-06, 2 parotta Rs 10, total-80/-.he didnot provide 200ml water with the meal and he has no answer at all. Then i requested him to provide menu card and he promised me to provide it in gudur station but later not obliged
sir this is type of loot in open is very shameful to railway and I expect railway will look in to this matter very seriously and take necessary step to deregister the licence of the firm and the person MR VIJAY TIWARY MAY GET SUITABLE PUNISHMENT
yours faithfully
JAYAN P SAMUEL (DEPUTY COMMANDANT), 6BN NDRF, GANDHINAGAR (GUJARAT), M NO-9723212730
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