Dear sir,
I am sorry to say that my experiance at kfc is getting worse and worse..today inspite of knowing that you'll stop serving people or probably dont entertain people after sharp 11o'clock am (due to my past experiance), i tried to make it atleast 5 minutes before your closing and still was strictly not allowed to come inside by your shift manager MR.SAGAR (a fair, short and stout person). this is not the first time that this has happened to me by the same person.i politely asked him to allow us to enter so that we could take two crusher's as a take out which i would belive would'nt take too much of yor time!!.he was rude and arrogant and i felt very insulted by his behavior.infact i had to beg the security to please call him so i could talk to him while he was just a foot away and was ignoring me..i felt as if i was a burden to you'll..even another one of your staff member a cashier tried to convince him that it was ok to serve us but he was not ready to change his mind.and quickly after that he went to put the outside lights off.i dont really know if this is how KFC trains your staff to treat your customers like that especially after being a part of the hospitality industry, but i strongly think you'll seriously need to re think your methods!! coz from now on ill never enter KFC, and also ill be telling all my friends bout my bad experience and convince them to stop going there again!!.which wouldn be too hard!!
regards,
Neville De Souza
Duty Manager
Inox-Goa
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