Furniture bazzar (pentaloon retail)/ dressing table
Faulty product

Hi,

Please consider this mail as a high priority escalation mail.

Details are as below:

Big bazzar kandivali

Purchase: Impiana Dressing table product code: 600348654001

Cashier: Rahul

Challan number: B 543

Bill number: M-4809

I bought the above product on 01/05 from big bazaar kandivali. After that it has been delivered & installed in 3 to 4 working days. During installation fitter found mismatch between different parts of dressing table, he came again (after 3 to 4 working days) but was not able to rectify & reported that replacement would be better.

After that I called number of times to big bazzar but no response was given to me. Even I tried on mobile number of manager (9769959375) given by kandivali.. but he is not receiving call after once talk.

Almost 2o days over, but no input from your team & no replacement.

It is very surprising for me that BIG BAZAAR is also very poor in service once product is sold.

I hope you will forward this mail to respective management for action & also to know whats going on in big bazzar.

If product is not replaced in two days, I will complain to customer care & also will try to escalate maximum level in big bazzar.

With best regards,

Bhupendra Patel