Hi,
With great pain and with full regret why we bought a product from HOUSEFULL (Bangalore, Marathahalli Branch) i am writing this mail.
Model of the sofa: CHICAGO SOFA SET MF610
Name of the person in the showroom, we were told about the product is: Deepak P (Bangalore, Marathahalli Branch)
Person from customer care whom i contacted: Shivam (Mumbai, Customer Care, HOUSEFULL), 02232665919
Person I called for assistance: Amrish (Bangalore, Marathahalli Branch) - Ph no: 9743786348
Problem:
I got Chicago sofa set model in the month of April. It got delivered on may 14.
The wood inside the sofa is of bad quality and completely broken wood.
I paid 25000/- rupees for that sofa and in just one month it is broken and when i called call center for assistance pune they called some one in Bangalore branch and assigned the task to them and they are very bad and rude people ever i met in my life.
They are not helpful and instead of taking the concern and working on it they are always telling the reason that they are busy and dont have time to come and pick the sofa for repair though we are in warranty period, is its just 2 months we got the sofa.
Really very bad behavior from the support team of houseful (pune and Bangalore as well). Really upset why bought a product from houseful.
Need Support Immediately.
Thanks & Regards,
Pradeep Kumar V
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