I have purchased Computer Table and Chair from Big Bazaar, Wardhaman Nagar, Nagpur. I made cash payment of said items on 14th August. They assured to make delivery on or before 20 August. When not delivered on the promised date, I called furniture sections Tel. 0712 6645630. Answer given was the purchased items are not in stock and will be delivered only when available. I logged complaint on Help line and gave required details on 21 August. They said they will look into the matter and said that complaint ID will be my mobile number i.e. 9922444287. After that Nagpur based authorities called 2 to 3 times and made false commitment about delivery, but till date I have not recd my purchased items.
I just want to know that how can they sale the sold items? What action should be taken on them?
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