Samsung
Worst Service

Hi,

I am Raj Kumar Baskar. I bought a Samsung Galaxy Y Mobile on 03_March_2012. Within one month I faced a problem which is "white display."

Ref:

Service Center where I went:

"OASIS Communication", No:4/210, Kandanchavadi, Chennai, TamilNadu, India.

1. So, I brought the mobile to service center on April 21st. They just switch on the mobile in front of me. While at that time that white display not reproduced, so they gave the mobile to me.

2. Again the same problem persists on 11_May_2012. So I brought the mobile again on 12_May_2012. They did something for ten minutes. I asked "what is the problem? ". But, they didn't told. They told this problem will not come once again. So, I also leave that.

3.Again within 12 days (23_May_2012) same problem. I clearly told what happened up to this but they not listen properly. The same thing repeated they did something for half an hour and gave it back to me. While this time, they told that "it is something problem related to the board. If it come once again we will change it."

I asked why you cannot change it now. But they stood strictly in their point. So, I went.

4. Again within 8 days that is yesterday (29_May_2012) same problem. So, this time today (30_May_2012) I gave the mobile to the Service Center:

Service Center No:0002155822

Techno Care,

64, 1st Floor, Chennai: 600018.

I explained the things to them. They took it for service.

Today Bill No is "4132238859".

I completely vexed about your service. I don't have patience to go to the service center once again. So, Please do the things properly at-least this time. Please respond to my mail also. Waiting for your reply.

Thanks.

Regards,

Raj Kumar Baskar.