Hi,
I'm a basic member with Artha Health Options since 2006. I never had a financial problem till yesterday. Every year, they used to call me and persuade me for gold membership. Since I seldom use the vouchers they offered but to be on a safer side, I used to enroll for basic membership.
This year also, I've renewed it for basic membership. They said that, since I've not used the vouchers for last 2 years, I will be given green membership which means basic membership with unlimited consultations.
Today, I got a call from Artha executive by name Sruthi (Land line # 080 30999200, Mobile # 9008264632) who said that I've enrolled for Gold membership and Rs. 75, 000/- will be deducted from my credit card.
I was shell shocked. I've tried saying that I've enrolled into BASIC membership ONLY, which she denied. She say's that their office has a application from me (with MY OWN SINGNATURE!!) to be enrolled into Gold membership. I've clarified that, I had never signed for a Gold membership and requested to cancel the application if it was enrolled mistakenly by any of your executive (exploiting application for basic membership for gold membership).
She refused to do so and moreover tried threatening me saying so-called ARTHA HEALTH OPTIONS have tie-up with RBI & Indian Medical Association (IMA) through which they can deduct money from my credit card, since I've signed in their application. If i refuse to accept their request, then IMA will proceed legally against me for the money. After some time of heated discussion, she gave a option saying "I can cancel the gold membership (which i never had and never applied for) provided you send a mail for cancellation to my personal mail id and pay processing fees of 5% of the amount i.e., Rs 3750/-. You have to decide it quickly i.e., now itself, as I don't have time and this is your last chance. If you fail to do so, you will be facing the consequences from IMA".
After seeing this forum, I found out that I was not the only one who is being traumatized by ARTHA people.
Please help me out from this money swindling fraudsters.
FYI & R:
My details:
Artha membership # 06 58796
Mobile: 98807 88355
Thanks & Regards,
Sudhir KP
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