Hello All,
I am posting this complain to make you all aware of how this big expensive hospital operate. My father is 70 years old and needed total knee replacement surgery. We choose the supposedly best and the expensive Dr Raj Gopal for the surgery. He is linked to Fortis Healthcare in Delhi.
He met my father-in-law once before surgery and suggested that he needed surgery for his knee. We had already consulted couple more doctor for the same so we agreed on it.
We got the date for the surgery and left for our hometown same day. In between the surgery and the date we met the doctor we kept calling Fortis doctors and Dr. Raj Gopal assistant to find out the initials test that need to be done before surgery.
We called and wrote mails n number of times but never got any proper response. We from our side got some normal test like CBC count, glucose done on him. Every think came normal for him except for his blood pressure for which my father-in-law has been taking medicine.
A day before surgery we reached Delhi and admitted my father for the surgery and paid the full package fees for the same (around 3.75 lacks). The same day the hospital did lot of test on him including the stress test (that test shows the condition of heart). My father failed stress test meaning that surgery could not be done on him.
But next day they did another test and said he passed the test and did the surgery. The surgery went OK but the same day we developed lot of complication like his heart rate increased and he had to put on ventilator and given 4 units of blood wherein he needed none at the time of the surgery. After surgery he developed liver infection and completely lost his senses wherein he could not recognize me and my siblings.
For 6 days he was kept in ICU and ICC unit wherein the normal requirement is 36 – 48 hours.
As for their services they provided my father food with onion and garlic though we had very specifically told them that he does not eat onion. Since we were not allowed in ICU he almost had nothing for 6 days.
Though my father is now recovering slowly from all the events but he and the whole family suffered a lot at the hand of Fortis hospital.
Fortis did the surgery on my father just because they got the money without caring about my father health
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