Dear Sir,
I have made switch online on 07/03 before 03:00 PM, since i have switched to Protector fund, my fund should be protected, also NAV is increased in protector fund, but my fund is reduced... the fund allocated to me is based on wrongly calculated units...
the fund before switch was 102477.180... and i switched 50% to protector i.e. 51238.59... and rest to the other funds...
after the day when i saw fund value was 101418.5293...
which is exacltly equal to the fund value of my previous fund i.e. flexi growth= 7057.657 (units) * 14.37 (NAV)= 101418.5293...
so i just wan to ask why this happens... when i trasfer my fund to protector fund..then what is the meaning of switching online before 03:00 PM, when my fund is not protected...
it makes no differnce if you switch or not... becoz in both the caes fund value is equal...
i talked to your coustomer care..she told me to wait for 3 days, as the system takes three days to reflect the right value... and suggest me to mail also...
so please correct this and have a right reflection in my system...
i am attaching the printsreens of my switchonline and a proof of my mail id which shows the time before 03:PM as suggested by your coustomer care...
Please solve this issue... otherwise i will have to move IRDA forcefully...
If any clarification, pls call me on 09422871856...
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With thanks and Regards
Ritesh Shivhare
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