I am writing to complain about the conduct of LIC of India in handling serious charges fraud and harassment Case registered against them for selling life insurance policy with fake details by their agent Ms. Swati Arora followed by constant harassment both by the company and the agent ever since the case have been highlighted.
Details of case is as follows
First handwritten and email illustration (copy enclosed) at the time of giving policies states
Premium Amount = Rs 10286 per month
Total premium = 740592
Maturity Amount Shown= Rs 1206000
Tenure 6 Years
Bonus @ Rs 60/1000
FAB and Loyalty Bonus are also payable at maturity
Second illustration after complaint on 17th November
Maturity Amount Shown = Rs 729600
Bonus = Rs 34 per thousand
Final Addition Bonus and Loyalty Bonus are NOT showen as benefit in this.
We are folllowing up with LIC on the same but they are more willing to save the agent and not the conusmers.
What can be done into this.
Do let me know if you have any suggestions
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