Dear Sir,
sub.: Mediclaim
Kindly note I have submitted all the original claim form & documents by couried to M/s. TTK Healthcare Services Pvt. Ltd., Andheri, Marol, Mumbai 400 078. on 8/9/10 .After this i had forwarded one mail on 26.12.10 & then three remainders to M/s. TTK Healthcare Services Pvt. Ltd. on the mail id [email protected]. We are given auto acknowledgement no CRM339372, 348168, 348176 & 355198 but No response/ reply till date.
Kindly let me know whom should I contact to get settled my claim.
Very much sory to inform you that no response from M/s. TTK Healthcare Services Pvt. Ltd. even after making so many remainders.
Regards
P.P.Mohanan
DATE : 26.12.2010
To,
The Customer Care Executive,
M/s. TTK Healthcare Services Pvt. Ltd.
Marol, Mumbai 400 078.
Sub.: Claim Form.
Ref.: Policy No. 120400/48/09/97/00004686 (United India Insurance Company Limited)
Dear Sir,
This is to bring to your notice that I had submitted my wife’s (Vanaja Mohanan) claim form on 7/9/10 & the same was received by courier at your Marol office on 8/9/10 .
Let me explain you in brief, my wife was admitted to hospital on 23/8/10 & got discharged on 24/8/10. The same was intimated to your office wide my letter dated 24 /8/10 & also telephonically intimated & the POL NO. 4052244 . She was under treatment till 13/09. Telephonically I was told from your office that within 15 days we can submit the claim. So, accordingly we had submitted the claim form within 15 days, which you can check at your end.
I contacted your office telephonically on 18/10/10 & here I was informed that the claim is under process. Then by November first week, I was informed that my claim form was rejected, & I will get letter informing the same. After this also I had contacted your office many times, and all the time your office gave the same reply that “ We will courier you the rejection letter .” First of all I don’t understand why the claim got rejected. Now it is nearly 2 months passed but till now I have not received your rejection letter. I AM VERY MUCH SORRY TO INFORM YOU THAT TILL TODAY I HAVE NOT RECEIVED YOUR REJECTION LETTER.
I request you to kindly look into this & let me know why my claim was rejected & why we have not received the claim rejected letter.
If you are not responding to this letter with in 3 days, then I will approach higher authority for further assistance.
Regards,
P.P.Mohanan
0 comments