I had ordered for a reebok sun glass through on line shopping from Bag It Today Group vide Billing Id 998319014 dated 26 May 10. I was intimated that the ordered was returned back due to wrong address on 11 Jun 10. Whereas the address given by me is 100% correct and also I was not contacted over telephone/mobile before returning the order. Further on 14 Jun 10, I contacted customer care regarding the same and was assured that the order will be re-despatched within 10 days. After a week again I contacted and got the same answer. Again after 10 days I contacted to customer care and got the same answer stating that the order is in re-processing mode and will be despached within 10 days. Such type of replies are continueing till date and I have not received the item. In between I contacted customer care at 011-40502424 so many times and also sent e-mail regarding this. But each time I get the answer that the item will be dispatched soon.
Please do the needful.
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