Inconsumercomplaints.com » Internet & Web » Review / complaint: Beam/ internet connection - Delay in connection | News #121417

Beam/ internet connection
Delay in connection

My Address is LIG 183 KPHB. I have paid 3300 foe a six months internet connection plan on 1st june. I was first told that as there is no set up box nearby, it'll take 7 working days to get the connection. After repeated phone calls i got the set up box on 18th june. I was again assured that the user id and the password will be communicated to me as an SMS to my mobile number with 48 hrs. After waiting for another 7 days i logged a complaint via phone and got a ticket number # 2454691. A person called up at 2 pm asking me if i am at home (inspite of me telling everytime that i'll be available only on saturdays and sundays). He said He'll call me in the evening by 7 and closed the ticket. It is Saturday today and there is no sign of any call or connection. On calling 04066272727, it keeps me on hold for minutes together without any one responding the call. I called up MANI, the girl who has collected cheque from me on 9505021865 repeatedly but of no use.

I am left blind regarding Rs 3300 which i have paid a month ago.


Company: Beam/ internet connection

Country: India   State: Andhra Pradesh   City: Hyderabad

Category: Internet & Web

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google