Beam Telecom
After payment is done, No Internet connection is given and customer is ignored

Hi,

I have taken a Beam Telecom Internet connection 'B-Max 400' and paid 2300 to the Beam representative on 21 May. They promised me that the Internet set-up will be done in 2 days. But till now I haven't got the internet connection and no idea if I get it anytime soon.

Whenever I call the customer service centre, they say that one of their repesentative will call me for set-up asa soon as possible. And they raised the following tickets for the same - 2203174, 2208948, 2215272, 2219175, 2226247, 2227799, 2228419.

Plan: "B-Max 400"

Paid: 2300 INR

I think those who take money and ignore customers/consumers should be punished and penalised by the Consumer disputes redressal commission.

Regards,

Sharath.