I have subscribed for 2 MBPS speed, unlimited and 24 hrs broadband connection from Beam Telecom, Hyderabad. And as we make an advance payment for the month, when we are facing issues of no connectivity even for 3-4 days continuously, they are careless enough to resolve the problem. Every time I call them they would say issue would be resolved the next day. But they do not pay heed to the plight of the consumers as we have already made the payment for the month. I need help in getting this issues resolved but don't know how to go about it with the kind of careless attitude they are showing for the service they are providing.
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