I have opted for a 1399 Unlimited - 30 GB Download plan for my office in laxmi nagar. In May we have used the broadband upto 80%, i.e upto 24-25 GB and we start getting calls, from Airtel. upgrade your account, upgrade your account..after every single day.
I told them, I do not need to upgrade it. Then they start showing in my web browser, a well planned page, just to click and get upgraded. it will be shown to your browser every time you try to open any website. What kind of unlimited plan I have taken. I don't know.
If you by clicked by mistake also, this can't be taken back. Their customer care told, it's not possible.
I have tried to send messages to their nodal officers and other higher authorities from may 2 different IDs, all bounced. This is the face of a top class company of INDIA.
By your medium I want to ask this fraud company.
1. If I have already said "No" one time on the browser message, why this was coming again and again.
2. If they are showing it again and again it means this is a planned trick to fool the customers by making money from unlimited plan.
3. This plan was automatically activatec charging me 799 taxes. Why I will pay this if I have not activated this.
Thanks,
Rohit Kumar
011-430 21912
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