I had a bad experience with bad company Reliance communication and its worst customer care.
I had convert my data card to Broad band connection on 12-07 but from the same date I found the problem my connection not working even I consult with main dealer which is situated Meerut Garh Road, Meerut and also with customer care nobody ready to give the resolve the problem they all were given the fake commitment.
This is not enough, I had paid the bill without using whole month, the customer care said you have to pay because this is your post paid connection whether it is working or not. When I again confirm the customer care told me that you services had been terminated on 27-07 but reason not mention. then customer care gave the complaint no 2388555900. After two days I again check my braodband connection not working then I again call to customer care he told me that this is just interaction number not a complaint no.. I wanted to talk his seniors but they are not ready to talk to me even they hold the call half an hour then give the complint no .158788287 and give the assurance within three hour services would be activated but still condition same.
Is there is no value of customer?
Is the customer has to pay amount without serives activated?
Is Mr anil Ambani doind cheating with customer.
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