I am Pritesh Lodha, resident from Ahmedabad, I very regretfully would like to bring in to your notice, that the behavior of some of your employees is such that it is degrading the reputation of BSNL. I had BSNL broadband connection and had purchased wireless modem, due to some reasons it stopped working, so I ordered for a change modem and requested for a modem on rent by paying deposite of Rs 500/- on 30th March and till now we have not recieved any modem. Even we are charged for the month of April 10. I have contacted Mr. Faneja in Manas Complex, Ahmedabad and he gave me the number of Your Broadband contractor Mr. Mehul Patel. Sir its very painful to say that this guy's behavior is hurting us like anything. We have complained alost 10 times and wasted my time, energy and money, but no actions have been taken till now.
I didnt expected this kind of service from BSNL, one of the most reputed and largest Telecomm company. We have paid Rs 500 and we are not taking your any complimentary services that your company is treating us like this.
I request you to please inquire into this matter and help me out and help others so that customer is happy and do not write any complains from now.
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