BSNL Broadband
Broadband connection and STD activation

Sir,

I have the honour to state I got a BSNL broadband connection (Home Plan 500C) through BSNL, Sector 20, Panchkula w.e.f. 09.12.2009 on telephone number (0172-2585549) and deposited all the payments in respect of Modum etc. in the BSNL office in Sector 20, Panchkula. Eversince its installation, the above telephone did not work for STD and consequently the I could not use the broadband facility as user ID and password provided after 11 days and when provided on my complaint it is wrong and I am unable to use STD facility and internet till date. I tried my level best for functioning of the above telephone and broadband to various numbers of customer complaint departments, Panchkula but neither they start functioning telephone (STD) nor broadband service was started. I, threfore, request you to please issue necessary directions to the department of BSNL else disconnect the above telephone as well as broadban connection and refund my sercurity deposited in connection with telephone number 2585549 and also amount of Modum deposited with BSNL, Sector 20, Panchkula and oblige.

Thanking you,

Yours faithfully,

Priyvrat

# 549 IInd floor

Sector 12A,

Panchkula (Harana)

9357602748