BSNL
3g speed lower than 2g

I have recharged for #g plav of 275

but i am not getting 3g service

i get 4 point 3g network out of 5

even than its not working.

when i connect to 2g, it gives 5 to 10 kbps

but no result on 3g

called many time to customer care

everytime same response ..please wait