SUB:- BSNL BROADBAND NOT WORKING 01822-227213
I AM SUBSCRIBER OF BSNL BROADBAND SINCE LAST 6 YEARS. NOW I AM SO MUCH DISSATISFIED WITH THE POOR SERVICE OF BSNL BROADBAND.
1. MY BSNL BROADBAND IS NOT WORKING SINCE LAST 15 DAYS. MY COMPLAINT NO IS 1002249077. THERE IS NO POSITIVE RESPONSE OF BSNL STAFF AND OFFICIALS. AFTER SEVERAL DAYS REQUEST WITH MR ASHWANI JTO/BSNL/KPT HE NOT RESPOND ME POSITIVELY ABT MY PROBLEM. THEY TELLING ONLY THAT WE BOOKED COMPLAINT DOCT.
2. I GIVEN LETTER FOR MY ADDRESS CHANGE TO KAPURTHALA BSNL OFFICE IN THE MONTH OF SEP BUT TILL NOW THEY NOT CHANGED MY ADDRESS.I NOT GETTING BSNL BILLS SINCE LAST 5 MONTHS.
ALTHOUGH I DEPOSITED BSNL BILLS OF LAST 3 MONTH BOUCHER NO JL-D0050210021100065 DT. 10.2.2011 RS. 2349/-.
3. IF BSNL CONTINUE THESE TYPES OF POOR SERVICE AND NON-RESPONSIBLE BEHAVIOUR WITH THEIR SUBSCRIBERS THIS WILL CONTINUE OF BSNL SRVICE DISCONNECTION.
4. I REQUEST TO BSNL HIGHER OFFCIAL THAT PL IMPROVE BSNL SERVICE AND ATTENT CUSTOMER COMPLAINT ON PRIORITY.
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