DEAR SIR/MAM,
My name is Ashok Kumar Bansal and resident of # 83/15 Model Town, Pehowa District Kurukshetra, Haryana- 136128 and I am a subscriber of BSNL landline with the subscriber no of 01741223396 from past twenty years and its Internet service from past five years.
In the recent few weeks I have faced problem with my Internet facility on the same no.due to bad modem. From past two weeks I have been talking to each and every official in the local telephone exchange in Pehowa but no one adheres to my complaint. I have submitted many written applications to the SDO and JE but no one even looks at them and instead whenever I talk to them about my problem they start misbehaving with me. When I finally resisted the misbehave from SDO he sent me to JE. I approached him and he asked me to bring all the equipments to exchange and then he will help me instead of sending any technician to my place. Even then I took all the equipments to him in the exchange. Then he blankly refused to even talk to me and kept talking on his cellphone while I kept standing there for more then an hour.
After all this harassment I have submitted an application on 18-05 to disconnect all the services from my place. But even this did not move them at all.
I would request you to take some serious action into this problem and set an example so that all the officials who in their carelessness do not spoil the image of Govt Services and stop the harrassment of common man.
Thanks & Best Regards
Ashok Kumar Bansal
# 83/15 Model Town, Pehowa District Kurukshetra, Haryana- 136128
91 9355324971
91 1741 223396
[email protected]
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