Inconsumercomplaints.com » Internet & Web » Review / complaint: BSNL DATAONE - False commitment of internet speed | News #153885

BSNL DATAONE
False commitment of internet speed

I have intially subscribe to BSNL dataone broadband of Rs.250 Plan, and they have offerred 1gb free donwload and the speed was very good at that time just to exhust my 1GB free usage as soon as possible i suppose. But, in every month if i dont download anything, only browse for pages, autometically my 1gb is getting exhusted. And i had to pay very high charges for that. One of the BSNL agent told me to change the plan to Unlimited 750 and go for the annual payment, you will get some benifit. I have paid more than 9500/- already for the year. But, the moment i have changed it to Unlimited, my speed become very slow and it is slower than a Dialup connection. I was suppose to get 256 kbps/S as per the plan, but now i am getting max 25kb/s. I have logged complain to customer care twice, but no result.

So, the conclusion is if u choose for a lower price plan they will provide you very high speed internet so that your free usage gets exhusted as soon as possible and they can charge for extra usage. And if you choose for Unlimited, they will make your connection so very slow, u wont be able to do anything, I cant even open normal webpages. BE WARE OF THIS TRAP OF BSNL DATAONE.


Company: BSNL DATAONE

Country: India   State: West Bengal   City: South 24 Parganas

Category: Internet & Web

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